What Is Key Activities in Business Model Canvas

What Is Key Activities in Business Model Canvas?

The Business Model Canvas is a strategic management tool that allows businesses to describe, design, challenge, and pivot their business models. It consists of nine building blocks that represent the key elements of a business, including Key Activities.

Key Activities are the most important tasks a company must perform in order to create and deliver its value proposition. These activities can be categorized into four main types: production, problem-solving, platform/network, and marketing.

1. Production Activities:
Production activities involve creating and delivering a product or service. This includes activities such as manufacturing, assembling, packaging, and shipping. For example, a car manufacturer’s key activities would include designing and building cars, while a software company’s key activities would involve developing and deploying software.

2. Problem-Solving Activities:
Problem-solving activities are focused on identifying and solving customer problems. This includes activities such as research and development, innovation, and continuous improvement. For example, a pharmaceutical company’s key activities would involve developing new drugs and conducting clinical trials.

3. Platform/Network Activities:
Platform/network activities involve building and managing a platform or network that facilitates the exchange of goods, services, or information. This includes activities such as building and maintaining a website, managing a marketplace, or operating a social media platform. For example, a ride-sharing company’s key activities would include developing and maintaining the platform that connects drivers and passengers.

4. Marketing Activities:
Marketing activities are focused on promoting and selling a company’s products or services. This includes activities such as market research, advertising, sales, and customer support. For example, a clothing retailer’s key activities would involve designing and producing clothing, as well as marketing and selling it through various channels.

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Q: How do I identify the key activities in my business?
A: To identify the key activities in your business, start by analyzing your value proposition. What are the main tasks that need to be performed in order to create and deliver this value to your customers? Look at each of the four categories (production, problem-solving, platform/network, and marketing) and identify the activities that are critical to your business’s success.

Q: Can key activities change over time?
A: Yes, key activities can change over time as businesses evolve and adapt to new market conditions. For example, with advancements in technology, a company may need to shift its key activities from traditional production methods to more automated processes. It is important to regularly review and update your business model canvas to ensure it accurately reflects your current key activities.

Q: Are all key activities equally important?
A: Not all key activities are equally important. Some activities may have a greater impact on your value proposition and overall business success than others. It is important to prioritize and focus on the activities that create the most value for your customers and differentiate your business from competitors.

Q: Can key activities be outsourced?
A: Yes, key activities can be outsourced to external partners or suppliers. This can help businesses focus on their core competencies while leveraging the expertise and resources of others. However, it is important to carefully select and manage these partnerships to ensure they align with your business objectives and deliver the desired outcomes.

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In conclusion, key activities are the essential tasks that a business must perform to create and deliver its value proposition. These activities can vary depending on the nature of the business and its industry. By identifying and prioritizing the key activities, businesses can streamline their operations, enhance their value proposition, and ultimately achieve sustainable growth.

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